Privacy policy


This Privacy Statement describes the types of personal information FLG collects through the website, and how we use, share and protect that information. This Privacy Statement does not govern the collection of information through any website, or any other means, other than through the website.

We do not collect personal information through the website unless you voluntarily provide such information to us. Personal information such as name, address, phone number and email address may be collected through the website from visitors who submit a contact or email a party on the website and provide that information. We use this personal information to respond to your inquiries or for any other purposes for which you provide such information.

Our web server automatically recognizes and records certain information about visitors to the website. This includes date and time of access, IP address, web browser type and version, and address of the website from which you entered the website. The web server does not record e-mail addresses. We use this information, if at all, only to optimize and improve the content of the website.

We use temporary, session-specific cookies to track website traffic. Cookies do not reveal or contain any identifying or personal data, cannot read any information on your computer, and cannot interact with other cookies on your hard drive. Cookies stay on the user’s hard drive to identify site visits and whether the user is a returning visitor.

We do not sell, rent, or otherwise share personal information about visitors to the website, except as described herein. We may share non-personal information with third parties who provide us statistical information about the use of the website.

We undertake reasonable security measures to protect the information collected through the website. While we place a priority on the security of personally identifiable information, we cannot guarantee the security of any information you transmit to us through the website.

The website may contain links to external websites for your convenience. We do not endorse these websites and are not responsible for the content, accuracy or privacy practices of such websites.

If you have any questions or comments about this Privacy Statement, please contact us at privacy.Inquiry@FranklinLG.com.

If you have any questions or comments about this Privacy Statement, please contact us at privacy.inquiry@FranklinLG.com. Please provide as much information as possible to help us identify the information you are requesting, the action you are wanting us to take and why you believe this action should be taken.

Before assessing your request, we may request additional information in order to identify you. If you do not provide the requested information and, as a result we are not in a position to identify you, we may refuse to action your request.

We will generally respond to your request within one month of receipt of your request. We can extend this period by an additional two months if this is necessary taking into account the complexity and number of requests that you have submitted.

We will not charge you for such communications or actions we take, unless:

  1. you request additional copies of your Personal Information undergoing processing, in which case we may charge for our reasonable administrative costs, or
  2. you submit manifestly unfounded or excessive requests, in particular because of their repetitive character, in which case we may either: (a) charge for our reasonable administrative costs; or (b) refuse to act on the request.